Noticeboard

Dear Patients

I am writing to let you know of the most recent updates after the recent announcements by the Prime Minister regarding the roll out of Covid boosters, as this will big impact on routine health services. Some routine services will be temporarily stopped. Please be assured that any urgent/emergency care will be dealt with as we have always done.

Firstly, we will now be supporting the ongoing national and local vaccination services and will be having prebooked clinics at Langley Health Centre. Please be aware that Langley Health Centre is NOT a walk-in site for Covid vaccinations. Patients registered at the Health Centre will be able to book with us directly, patients registered at other surgeries will need to contact their own surgery for booking.

Secondly as you may know, we are currently undertaking an initial telephone triage for most patients in order to ensure yours and our safety in the current pandemic. We will see you if needed after an initial phone consultation. However, this does mean that the telephone lines are put under enormous pressure as clinicians are ringing out and our admin staff who are booking patients in for covid vaccinations are also ringing out. We are aware that this an issue and have been working to resolve this. We will have a new phone system which can better cope with the extra demand, and whilst we were hoping that the new system would be installed before Xmas, we have been told some extra software and hardware needs installing which will mean the installation won't be until January 2022. However we have also been informed the NHSE has commissioned extra phone capacity which will not use existing telephone lines and will be freeing up the surgery phone lines for patients to call us much more easily. This should go live very soon, and will be operational till April 2022.

I would like to thank all of you for being understanding and appreciate this is for all our common good. Can I request that all adults consider being vaccinated if not already have done so and also get their boosters booked so long as it has been at least 3 months post the 2nd vaccination. We would also strongly recommend those eligible patients to have their flu vaccination as well

We wish you all an enjoyable festive season, bearing in mind the current constraints

Best Wishes

Dr N Adam

New Patient Registration

To register at this practice you will be required to complete the necessary registration paperwork provided by the Practice. You will be required to bring proof of I.D, proof of address, details of your previous GP and NHS number if you have it. If you have your medical card, please bring that with you. 

If you have not been registered with a GP previously please bring I.D. for all family members i.e. Passport, I.D. Card, Letter/Utility Bill (dated in the last 3 months) with person's name and current address.

All new patients registering at Langley Health Centre will need to have a New Patient Health Check. This check is carried out by a Health Care Professional - this health check must be carried out to complete the registration process. All new registrants over the age of 16 will be offered screening for Hep B/C and HIV.

We register patients between 9.30am - 10.30am and 3.00pm - 4.00pm Monday to Friday.

If you book an appointment for your health check you must cancel the appointment if you are unable to attend. Please ring 01753 544288 to cancel your appointment. Please cancel the appointment 24 hours in advance so that it can be offered to another patient.

If you need to see a doctor before you are registered, or before the registration process has been completed, we will see you either as an "immediate necessary" or "temporary resident".

Changes to Personal Details

If your personal details change, please inform the receptionists who will be pleased to update our records.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Practice Leaflet

 
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