Noticeboard

Dear Patients

I am writing to let you know of the most recent updates after the recent announcements by the Prime Minister regarding the roll out of Covid boosters, as this will big impact on routine health services. Some routine services will be temporarily stopped. Please be assured that any urgent/emergency care will be dealt with as we have always done.

Firstly, we will now be supporting the ongoing national and local vaccination services and will be having prebooked clinics at Langley Health Centre. Please be aware that Langley Health Centre is NOT a walk-in site for Covid vaccinations. Patients registered at the Health Centre will be able to book with us directly, patients registered at other surgeries will need to contact their own surgery for booking.

Secondly as you may know, we are currently undertaking an initial telephone triage for most patients in order to ensure yours and our safety in the current pandemic. We will see you if needed after an initial phone consultation. However, this does mean that the telephone lines are put under enormous pressure as clinicians are ringing out and our admin staff who are booking patients in for covid vaccinations are also ringing out. We are aware that this an issue and have been working to resolve this. We will have a new phone system which can better cope with the extra demand, and whilst we were hoping that the new system would be installed before Xmas, we have been told some extra software and hardware needs installing which will mean the installation won't be until January 2022. However we have also been informed the NHSE has commissioned extra phone capacity which will not use existing telephone lines and will be freeing up the surgery phone lines for patients to call us much more easily. This should go live very soon, and will be operational till April 2022.

I would like to thank all of you for being understanding and appreciate this is for all our common good. Can I request that all adults consider being vaccinated if not already have done so and also get their boosters booked so long as it has been at least 3 months post the 2nd vaccination. We would also strongly recommend those eligible patients to have their flu vaccination as well

We wish you all an enjoyable festive season, bearing in mind the current constraints

Best Wishes

Dr N Adam

Your local NHS is here for you this festive season - Updated 18th Dec 2021

While we continue to work in different ways to support the NHS response to coronavirus, there are a number of healthcare services here to support you. It’s important that you know where to turn when you or someone you care for needs during the upcoming bank holidays.

As demand for NHS services increases, particularly when services are under considerable pressure, it is important that you are seen and supported by the appropriate service for your health concern.

Be prepared: Order and collect repeat prescriptions

Ordering and collecting any repeat prescriptions early ahead of the Christmas and New Year weekends and bank holidays when some GP practices and pharmacies will be closed.

Repeat prescriptions handed in on 20th December 2021 will be ready to collect on Thursday 23rd December 2021. Repeat prescriptions handed in on 24th December will be ready to collect on 4th January.

Details of local pharmacies that will be open during the bank holiday can be found here: https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

 

eConsultation Christmas Closure 

eConsultations will be switched off on Friday December 24th at 13.00 and switched back on Wednesday 29th December at 08:00

e Consultations will then be switched off again On Friday 31st December at 13.00 and switched back on Tuesday 4th January 2022 at 08:00

 eConsult

Here is what’s open over the festive break

Worried about the health and wellbeing of a child .Unsure if you should stay at home with a sick child or need to see someone?

Visit the NHS Frimley Healthier Together website. Designed by local experts the website provides support to parents and carers to help them manage a range of common childhood illnesses.

https://frimley-healthiertogether.nhs.uk/

Mental health support

 We understand it is a difficult time for many. If you are feeling worried about your mental health there are number of services available, visit Mental Wellbeing | Frimley Health and Care.

If you are in a mental health crisis, you call 111 or text Shout to 85258. Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.

Pharmacy

Pharmacists can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains. If symptoms suggest it’s more serious, they will ensure you get the help you need.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

For convenient support close to your home – think pharmacy.

Think NHS 111

If you need urgent medical help, think 111 first. NHS 111 is available on the phone and online 24/7 at https://111.nhs.uk/ and can direct you to the right service at the right time

Minor Injuries

The Minor Injuries service at the Bracknell Healthspace, London Road, Bracknell, RG12 9RT, can help with a range of minor injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings.

Open every day from 8am to 8pm including Christmas Day, Boxing Day, Bank Holiday Monday and New Year’s Day. X-ray services are available 6 days a week (Sunday to Friday’s, not available on Saturday’s).

Dental care

If you think you need urgent dental  treatment, call your regular dentist. If you cannot contact reach your dentist or you do not have one, use the NHS 111 online service. If you need an appointment, this will be arranged at an urgent dental care centre.

Emergency Department or calling 999

Only for very serious or life threatening situations. This includes:

  • loss of consciousness
  • a sudden confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions (anaphylaxis)
  • severe burns or scalds
  • stroke
  • major trauma such as a road traffic collision
  • feelings of self-harm or suicide

Less severe injuries can be treated at the minor injuries service at Bracknell Healthspace, London Road, Bracknell, RG12 9RT. If you’re unsure remember to think NHS 111.

Temporary suspension of online appointments and Pre-bookable GP appointments due to Coronavirus

As per NHS England guidance we will be temporarily suspending the online appointments. This is to ensure that patients that are potentially at risk of being effected by Coronavirus are not booking appointments and attending the surgery.

In addition to this we will also be temporarily suspending pre-bookable GP face to face appointments to meet on the day demand.

We appreciate this may cause some inconvenience and would encourage our patients to use our new eConsult service.

 

Welcome to Langley Health Centre

Langley Health Centre has been established for over 50 years serving the communities of both Langley and Colnbrook. We are fortunate to be working closely with the allied health professionals such as district nurses, health visitors, podiatry and the school health service with whom we work in close co-operation and most of these are co-located within our Health Centre. We see our main responsibility as being able to work with local healthcare providers to the benefit of our patients' health and convenience. We intend to increase on-site facilities for patients as resources permit.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

The health centre has convenient access and parking facilities for the disabled. A member of staff will always be available able to help if assistance is required.

Accessible Information Standard

Tell us about your communication needs

Langley Health Centre will always try to provide information and correspondence in formats patients will find easy to understand. If you have a communication problem of any kind please let us know and we will make sure we provide information in the way that you would like us to. If you need the practice to provide information in a different format such as large print or easy read please let us know and we will arrange this.

 

(Site updated 27/12/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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